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Privacy Policy

Healthus.ai (“we,” “our,” or “us”), owned and operated by proprietor Nadeem Ahmed, is a digital healthcare agency providing services such as website development, SEO, chatbots, content marketing, YouTube content creation, social media management, and paid campaigns to doctors and hospitals across India. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.healthus.ai (the “Website”) or engage our services.

By accessing or using our Website and related services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Website and our services.

1. Definitions

“Personal Information” means information that can be used to identify you personally, such as your name, phone number, email address, postal address, and any other data you voluntarily provide.

“Services” refers to all digital marketing, consulting, and technology solutions provided by Healthus.ai, including but not limited to SEO, website design, content creation, chatbots, social media management, and paid advertising campaigns.

“Usage Data” refers to data collected automatically when you access or use the Website, including your IP address, browser type, pages visited, date and time of visit, and other similar statistics.

2. Information Collection and Use
2.1 Information You Provide Voluntarily

To access certain features of our Website or to engage our Services, you may be asked to provide Personal Information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Professional affiliation or organization name (e.g., hospital or clinic)
  • Billing and payment details (if you purchase paid Services)

We use this information to:

  • Provide, maintain, and improve our Services
  • Communicate with you regarding service updates, quotes, invoices, or support requests
  • Customize and personalize your experience (e.g., targeted marketing campaigns)
  • Process payments and facilitate billing
  • Comply with legal and regulatory requirements
2.2 Automatically Collected Data (“Log Data”)

Each time you visit or interact with our Website, our servers automatically record certain information from your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on the Website, and the time spent on those pages
  • Time and date of your visit
  • Referral URLs and exit pages
  • Other diagnostic data

We use this Log Data to analyze trends, administer the Website, track users’ movements, gather demographic information, and improve the quality of our Services.

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect Usage Data and enhance your experience on the Website. Cookies are small text files stored on your device that allow us to recognize your browser, remember your preferences, and improve functionality. You may instruct your browser to refuse all cookies or notify you when a cookie is being sent. If you decline cookies, you may not be able to use certain features of the Website.

3. Use of Personal Information

We may use your Personal Information for the following purposes:

  • Service Delivery: To provide and maintain our Services, respond to your inquiries, and manage your account.
  • Communication: To send you information about updates, promotions, newsletters, or other relevant communications. You may opt out at any time.
  • Billing & Payments: To process payments, generate invoices, and prevent fraud.
  • Improvement of Services: To analyze usage patterns and feedback to enhance our offerings.
  • Compliance & Legal Obligations: To comply with applicable laws and enforce our Terms of Service.

We will not sell, rent, or lease your Personal Information to any third parties for their marketing purposes.

4. Service Providers and Third Parties

We may engage third-party companies and individuals to facilitate our Services, including but not limited to:

  • Web hosting providers
  • Email service providers
  • Analytics tools
  • Payment processors (e.g., Stripe, Razorpay)
  • Advertising platforms (e.g., Google Ads, Facebook Ads)
  • IT support vendors

They have access to your Personal Information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

5. Security

We employ administrative, technical, and physical safeguards designed to secure your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Links to Other Sites

Our Website may contain links to third-party websites. We advise you to review their privacy policies. We are not responsible for their content or practices.

7. Children’s Privacy

Our Services are not intended for anyone under the age of 18. If we learn we have collected information from a child without parental consent, we will delete it promptly.

8. Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When no longer needed, it will be securely deleted or anonymized.

9. Your Rights and Choices

You may have the right to request access, correction, deletion, restriction, portability, or object to processing of your data. To exercise these rights, contact us using the details below.

10. International Transfers

Your data may be transferred to and stored outside India. By using our Services, you consent to such transfer and storage, and we will ensure appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be noted by updating the "Last Updated" date and, if necessary, notifying you. Continued use of the Website constitutes acceptance of those changes.